Terms of Service

Kids Neurology

1. Acceptance of Terms

By accessing and using this website ("the Site") operated by Kids Neurology ("we," "us," or "our"), you ("User" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this Site.

2. Medical Disclaimer

IMPORTANT:

This website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. The information provided on this Site should not replace professional medical consultation, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Emergency Situations:

If you are experiencing a medical emergency, call 911 immediately. Do not use this website or any online communication for emergency medical situations.

3. Patient Portal and Online Services

3.1 Account Security

If you create an account to access our patient portal or online services, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access to your account.

3.2 Accurate Information

You agree to provide accurate, current, and complete information when using our online services and to update such information as necessary to maintain its accuracy.

3.3 Permitted Use

Our patient portal and online services are intended solely for:

  • Scheduling appointments
  • Accessing your child's medical records (where permitted)
  • Communicating with our medical staff about non-emergency matters
  • Obtaining general health information

4. Privacy and HIPAA Compliance

We are committed to protecting your privacy and maintaining the confidentiality of protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. Please review our Privacy Policy and Notice of Privacy Practices for detailed information about how we collect, use, and protect your information.

5. Appointment Policies

5.1 Scheduling and Cancellation

  • Appointments may be scheduled through our patient portal, by phone, or through authorized third-party scheduling platforms
  • We require at least 24 hours' notice for appointment cancellations
  • Repeated no-shows or late cancellations may result in termination of the patient-provider relationship

5.2 Telemedicine Services

If we offer telemedicine consultations:

  • You must be located within Florida during the consultation
  • You consent to the use of electronic communication for medical consultations
  • Technical difficulties may require rescheduling to an in-person visit

6. Financial Policies

6.1 Payment Responsibility

You are responsible for all charges incurred for services provided to you or your child, including any applicable co-payments, deductibles, and charges not covered by insurance.

6.2 Insurance Verification

While we will assist with insurance verification and claims submission, you remain ultimately responsible for payment of all services rendered.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Kids Neurology or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Prohibited Uses

You agree not to:

  • Use this Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any portion of the Site or any other systems or networks
  • Transmit any viruses, malware, or other harmful code
  • Impersonate any person or entity or falsely state or misrepresent your affiliation
  • Use automated systems to access the Site without our permission
  • Share your login credentials with unauthorized individuals

9. Third-Party Links and Services

This Site may contain links to third-party websites or services. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites or services. Your use of third-party sites is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Kids Neurology and its employees, officers, directors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this Site or our services.

11. Indemnification

You agree to indemnify and hold harmless Kids Neurology and its employees, officers, directors, and agents from any claims, damages, losses, or expenses arising out of your use of this Site or violation of these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will post updated Terms on this Site and indicate the date of the last revision. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

13. Termination

We may terminate or suspend your access to our Site and services at any time, with or without cause or notice, for any reason including violation of these Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Florida, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Polk County or Hillsborough County, Florida.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Contact Information

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.